FAQ

When will my order be shipped?

All orders are shipped out within 1 business day. A shipping confirmation email will be sent to you immediately upon shipment of your package. If you place your order over the weekend (Late Friday, Saturday, Sunday), your order will ship out on the following Monday.

What is my tracking number?

When your order is shipped, we will automatically send you an email containing your tracking number with instructions on how to track your package online.

What is your return policy?

We accept all returns within 30 days of the purchase date no matter what the reason is. Please visit our Shipping & Returns page for more details.

How does the magnetic field affect the watch? Can the anti-magnetic watch be completely anti-magnetic?

The so-called anti-magnetic generally refers to that the main parts in the watch can be anti-magnetic, while others cannot. So the magnetic field definitely has an effect on the watch. Especially for quartz watches, because the micro-pushers that push the pointer in the quartz watch are driven by magnetic energy, that is, stepper motors, which are easily disturbed by the magnetic field, they will pause or show speed deviations. Quartz watches are inaccurate, most of which are caused by magnetic things. The solution is very simple, just keep away from the magnetic field and rewind the chain.

Why does the watch suddenly go faster?

At some point, we will find that the watch is running fast for tens of minutes or even hours. What is the reason for this:
1) The watch is placed next to an electrical appliance or a permanent magnet object that generates a magnetic field;
2) There is a foreign body in the hairspring.

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